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Post Warranty Support
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📌 1. What is HP Care Pack + Accidental Damage Protection (ADP)?
HP Care Pack extends your laptop’s standard warranty beyond the default 1 year.
Accidental Damage Protection (ADP) covers unintentional physical damage like drops, spills, screen cracks, electrical surges, etc. when included in the Care Pack.
Without ADP, extended warranties only cover manufacturing faults, not accidental damage.
📆 2. Care Pack Coverage Options (Typical in India)
HP sells different Care Pack/ADP combinations — you choose based on how many total years of coverage you want:
🛡️ Total 3-Year Warranty + ADP
✔ Extends your base 1-year warranty to a total of 3 years
✔ Includes Accidental Damage Protection
✔ Onsite support (technician visits) / next-business-day options available
✔ Usually must be purchased within warranty period (commonly within first 90 days after laptop purchase)
Prices vary by laptop model (e.g., HP 14/15 series vs. Pavilion/Victus/Envy/OMEN). It’s always model-specific and must match your exact serial/product number.
🛒 3. How to Buy the 3-Year ADP Care Pack
📍 Official HP India Store
You can visit the official HP Care Pack page on the HP India website, search by your laptop model/serial number, and purchase the relevant plan.
📍 HP Upgrade Program
Sometimes HP offers HP Upgrade Program for 3-year warranty + ADP bundled with other services at launch or on selected models — check online or with the store where you bought the laptop.
📝 Important Activation Rule
You typically must activate the Care Pack within a limited period (often within 90 days of original laptop purchase).
Check before ordering — after standard warranty expires, some plans aren’t available.
🛠️ 4. Claiming Service at an HP Service Center
Once you have a valid Care Pack with ADP:
Visit any HP service center in Bangalore.
Provide your Care Pack certificate/invoice + laptop + serial number.
ADP claims usually require incident details; HP may inspect damage before approving repair.
📍 Nearby HP Service centres in Bangalore:
HP Service Centers
• HP Service Center – Shivaram Karanth Rd, Bangalore
• HP Care Service And Support Center – Whitefield
• HP Service Center – HAL 2nd Stage
• Lapteck Laptop Service Center Dell Hp Lenovo Acer – HBR Layout (multi-brand)
• You can also check with- Whitefield (HP store) to help with Care Pack purchase/registration.
🧠 5. Tips Before You Buy
✔ Always check if the Care Pack SKU is compatible with your specific laptop model before purchase.
+✔ Keep all purchase invoices and electronic activation certificates safe — HP support will need them.
✔ ADP usually does not cover accessories (like chargers, bags) and sometimes batteries unless explicitly stated.
Hp Laptop Service Center bangalore: 9899772714
